Software and instructions
On this page, you will find software updates and user guides for Fidelix products. For each product, you can find installation, activation, and update instructions, the latest software version, the user guide, release notes, and all earlier software versions.

By updating, you keep your product up to date
We continuously improve our products to meet our customers’ needs. When you update to the latest software version, you get the newest features, security updates, and fixes.
You need product support credentials to download the software. Order the credentials here.
Read the release notes before updating
Each version has separate release notes about new features and fixes. Read the release notes and related instructions carefully before updating. As products develop, features also change. This must be taken into account when updating.
Software version numbering
The software version number shows what kind of changes the update includes. A higher number means a newer software version, no matter whether the version number has two, three, or four parts.
In the three-part model (for example, 11.50.13), the first two numbers describe the software’s main line and major development steps. The last number describes fix and maintenance updates.
Functions and compatibility of Fidelix devices and tools
The tables below describe the most important functions and compatibility details of the devices and tools.
Function compatibility
| Supported features | FX3000X + SPIDER-X | FX3000C + FX-SPIDER-REV4 | FX2030 + FX2030A + SPIDER-REV3 | FX2025A + SPIDER-REV2 | FX2025 + FX-SPIDER-REV1 | FX2020 | VISIO-C | VISIO-X |
| Wifi | - | - | - | - | - | - | x | - |
| BACnet | - | x | - | - | - | - | ||
| Modbus client | x | x | x | x | x | x | ||
| Modbus server | x | x | x | - | - | - | ||
| OPC Server DA | x | x | x | x | x | x | ||
| Compact-I/O | x | x | - | - | - | - | ||
| Tosibox readiness | x | x | - | - | - | - | ||
| Kulunvalvonta | - | - | x | x | x | x | ||
| UI compatibility | ||||||||
| FX-20xx-browser compatibility | - | - | x | x | x | x | x | x |
| VISIO-C compatible | - | x | x | x | x | x | ||
| VISIO-X compatible | x | x | x | x | x | - | ||
| Used platform | ||||||||
| Linux / IMX6 | x | |||||||
| Windows CE 6 / ARM | x | x | ||||||
| Windows CE 5 / x86 | x | x | ||||||
| Windows CE 4.2 / x86 | x | |||||||
| Supply voltages | ||||||||
| Supply Voltage 230 VAC | x(2 | x(2 | x(2 | x(2 | x(2 | - | - | - |
| Supply Voltage 24 VDC | x | x | x | x | - | - | x | x |
| Supply Voltage 5 VDC | - | - | - | - | x(1 | x | - | - |
| x(1 FX-2025 | ||||||||
| x(2 FX-SPIDER |
Tool compatibility
| Supported tools | WebVision 7 | WebVision 8 | WebVision 9 | Fx-Editor | OpenPCS | FxVisio VisioAPP & WebAPP | FxConnectionTool | UpdateTool | HTML Editor | MultiDisplay ConversionTool | M24 Point Tool | M24 Programming Tool |
| FX3000X + SPIDER-X | - | x | x | x | x | - | - | - | - | - | ||
| FX3000C + FX-SPIDER-REV4 | - | x | x | x | x | x | - | - | - | - | ||
| FX2030 + FX2030A + SPIDER-REV3 | x | x | x | x | x | - | - | - | - | - | ||
| FX2025A + SPIDER-REV2 | x | x | x | x | x | - | - | - | - | - | ||
| FX2025 + FX-SPIDER-REV1 | x | x | x | x | x | - | - | - | - | - | ||
| FX2020 | x | x | x | x | x | - | - | - | - | - | ||
| Multi24 | - | - | - | - | x | - | - | - | x | x | ||
| RoomDisplay | - | - | - | - | - | - | x | x | x | x | ||
| VISIO-C | x | - | - | - | - | - | ||||||
| VISIO-X | x | - | - | - | - | - |
Download software
You can download the latest software versions from the table below.
You need product support credentials to download the software. Order the credentials here.